• Senior Business Analyst

    Location US-Austin
    Posted Date 1 month ago(2/22/2018 5:20 PM)
  • Overview

    ***This position is based in Austin, TX.***

    Who you are: Do you see data as more than just a jumble of digits? Do you jump into the numbers like it’s a playground, full of nuggets of info that can transform how a business operates? If this sounds like you, we want you on our team! Spiceworks is looking for a detail-oriented, data fanatic who’s ready to dive deep into the Spiceworks database, analyze the ins-and-outs, and use those findings to help drive new business and keep current customers coming back!

    Who we are: For over 10 years, Spiceworks has been helping the world’s businesses find, adopt, and manage the latest technologies. We’ve also been helping IT brands build, market, and sell better products and services. Millions of IT buyers and hundreds of brands later, we’ve built the platform they use to get their jobs done and make them better at what they do, every day.


    With our helpful tools, technical content, a global community of experts, and entertaining ways to blow off steam, we’ve got IT covered. And because we understand IT buyers and the businesses they represent, established brands like Microsoft, Dell, and CDW, to name a few, and the latest industry innovators including KnowBe4 and Scale Computing use our insights and technology platform to run smarter, more personalized campaigns.


    In short, we’re making IT easy – and dare we say FUN – for everyone. Best part: we’re just getting started!


    Your day-to-day (as a Spiceworks Senior Business Analyst, you’ll):

    • Use analytical know-how and super-human SQL skills to spot key business insights, trends and opportunities in our vast database of millions of records
    • Help interpret and communicate your findings in a way that’s easily understood by the average, non-data guru (like directors of Fortune 500 companies)
    • Help drive new business and support existing clients by pulling stats that play a key part in helping our sales team close deals and improve current customer campaigns
    • Interact with internal and external clients to extract, interpret and communicate data
    • Draw out key business insights and provide actionable recommendations
    • Develop graphs/dashboards/metrics from raw data to help show ROI to customers
    • Put together compelling (but easily understood) presentations to help the sales team communicate insights
    • Compile monthly dashboards to track performance for customers


    What does it take to do this job?

    • 5-7 years of relevant experience in analytics
    • SQL/Database expertise – queries are your best friend!
    • Experience with Python and Big Data & Open Source Stacks
    • 4 to 6 years of relevant experience in analytics
    • Out-of-this-world Excel skills – you know pivot tables and formulas like the back of your hand
    • Strong analytical, conceptual and problem-solving abilities
    • Strong written and oral communication skills – you’re a people person!
    • PowerPoint savvy – you create eye-catching, yet informative presos like nobody’s business 
    • Knowledge of media business and tech vendors is a plus


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