• Community Brand Representative (Contract)

    Location US-Austin
    Posted Date 3 weeks ago(4/4/2018 9:50 AM)
  • Overview

    Who you are: Like interacting with quirky, tech-lovin’ types? Can you write like a fiend, read like the wind, and dream up witty quips in your sleep? Spiceworks just might have a position for you! We’re looking for a Community Brand Rep to help tech marketers connect with their targeted audience. Top tech vendors join the Spiceworks Community to reach our millions of IT pros – and they need your help! If you’re tech-savvy and have an approachable online presence (not to mention bull dog tenacity for getting issues solved), it’s time to apply!

     

    Checkout what makes a Spiceworker… spicy.
     

    Who we are: Launched in 2006, Spiceworks is an Austin-based company that’s shaking up the tech space and transforming how products (hardware, software, and IT services) are marketed and sold to millions of IT professionals around the world. Thousands of tech brands (including Microsoft, Dell, HP, and Rackspace) use Spiceworks to reach and connect with these IT pros. Historically a tough market to reach, vendors love the unique ways Spiceworks helps them connect with this elusive market… so much so that Forbes touted us “the future of media.” 

     
    What you’ll do: As a top-notch Community Brand Rep, you’ll make it your mission to help some of the 3000 tech vendors by representing them on the Spiceworks Community. How? Just like vendors have a designated person to manage their social media accounts, they also need a guide to oversee their Spiceworks community presence. You’ll be their public face in the Spiceworks Community as you help manage their vendor and product pages and respond to inquiries and mentions. Oh, and you’ll have a blast every step of the way! 

    Responsibilities

    Your day-to-day (as a Community Brand Representative, you'll):

    • Monitor vendor and product pages with an eagle’s eye
    • Respond to product and company inquiries
    • Field tech or customer service issues
    • Represent the company brand and voice – we’re pretty awesome, so you should be too!
    • Initiate talks about the brand's industry
    • Share news, blog posts, technical documentation and contests
    • Build relationships with brand ambassadors and fans
    • Report on community activity

    Qualifications

    What does it take to do this job?  

    • 6 months experience in social media management
    • Excellent written communication skills – friends and family turn to you for writing help! 
    • A level-head and sound judgment (but a fun-loving side doesn’t hurt)
    • Eager participation in online forums, communities, and social media – you live for this stuff
    • You’re a bit of a tech nerd (no offense) with a general understanding of the IT field
    • Passion to excel, creative-nature, and sense of ownership 

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