• Sales Operations Specialist

    Location US-Austin
    Posted Date 1 month ago(6/14/2018 3:51 PM)
  • Overview

    ***This position is based in Austin, TX.***  

    Who you are: Can you multitask like nobody’s business? Got razor sharp intuition and never met an obstacle you couldn’t overcome? Spiceworks wants you! We’re looking for a Sales Operations Specialist to take the initiative on projects and tackle daily administrative challenges. As a valuable member of the Sales Ops team, you’ll be a self-starter who directly interacts with several other departments including sales and finance. Sound like a role custom-made for you? It’s time to apply!  


    Who we are:  For over 10 years, Spiceworks has been helping the world’s businesses find, adopt, and manage the latest technologies. We’ve also been helping IT brands build, market, and sell better products and services. Millions of IT buyers and hundreds of brands later, we’ve built the platform they use to get their jobs done and make them better at what they do, every day. 

    With our helpful tools, technical content, a global community of experts, and entertaining ways to blow off steam, we’ve got IT covered. And because we understand IT buyers and the businesses they represent, established brands like Microsoft, Dell, and CDW, to name a few, and the latest industry innovators including KnowBe4 and Scale Computing use our insights and technology platform to run smarter, more personalized campaigns.

    In short, we’re making IT easy – and dare we say FUN – for everyone. Best part: we’re just getting started!



    Your day-to-day (as a Sales Operations Specialist, you’ll):


    • Administration and support of Salesforce.com including managing multiple user setup, profiles and roles, reports and dashboards, customization of objects, fields, record types, page layouts, and validation rules
    • Drive improvement of operational efficiency and system utilization (i.e., automation, design workflows/processes, build/present trainings, etc.)
    • Function as Project Lead and manage end-to-end projects for department heads in one or many of our key departments
    • Conduct (like a symphony!) organizational tasks such as sales analysis, support, and monthly revenue reconciliation


    Qualifications: What does it take to do this job?


    • 3+ years of Sales Operations experience is preferred
    • Expert knowledge with Salesforce.com
    • Experience in SFDC building: workflow rules, custom objects, creating fields, process builders, validations rules, and adjusting page layout
    • Proficient in Excel, PowerPoint, and Word
    • Efficient in analysis of Salesforce.com data
    • Strong verbal and written communication skills

    Ready to toss your hat in the ring? Apply here! (and don’t forget to include a cover letter to let us know why you’re up to spice snuff).


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