• Research Manager

    Location US-TX-Austin
    Posted Date 1 month ago(1 month ago)
  • Overview

    **This position is based in Austin, TX**



    Who you are:

    Do you lie awake wondering how people’s perceptions and beliefs shape their behavior? Are you an analytical thinker who loves identifying patterns in qualitative or quantitative data? If so, Spiceworks just might have your dream job! We’re looking for a Research Manager to join the Spiceworks Research & Analytics team – an exciting position where you’ll oversee all phases of custom quantitative and qualitative research from design through to delivery.


    Who we are:

    For over 10 years, Spiceworks has been helping the world’s businesses find, adopt, and manage the latest technologies. We’ve also been helping IT brands build, market, and sell better products and services. Millions of IT buyers and hundreds of brands later, we’ve built the platform they use to get their jobs done and make them better at what they do, every day. With our helpful tools, technical content, a global community of experts, and entertaining ways to blow off steam, we’ve got IT covered. And because we understand IT buyers and the businesses they represent, established brands like Microsoft, Dell, and CDW, to name a few, and the latest industry innovators including KnowBe4 and Scale Computing use our insights and technology platform to run smarter, more personalized campaigns. In short, we’re making IT easy – and dare we say FUN – for everyone. Best part: we’re just getting started!


    Your day-to-day (as a Research Manager, you’ll):

    • Execute custom quantitative and qualitative market research for Spiceworks customers.
    • Design custom analytic projects with the end goal in mind: what story will the data tell? How can the insights be translated into action?
    • Lead all phases of research projects, including questionnaire and discussion guide design, survey programming and testing, field management, data processing, data interpretation, graphical reporting and presentation.
    • Work hard, have fun, stay calm, and get stuff done in an ultra fast-paced environment.



    Qualifications: What does it take to do this job?

    • 5-7 years’ experience in market research — preferably tech and B2B related
    • Experience with both qualitative and quantitative research, including comfort with moderating focus groups and/or in-depth interviews
    • Inside-out understanding of market research – sampling, survey development, data analysis and writing reports of research findings are second nature to you
    • Strong analytical skills and the ability to dissect data to tell a compelling story
    • Expert in client management — you build and maintain strong, healthy relationships, and can successfully manage multiple relationships simultaneously
    • Stellar interpersonal skills and proven ability to work successfully with management, internal teams and customers to make great results happen
    • A strong understanding of technology and IT
    • Out-of-this-world project management skills — you can multi-task and complete complex projects flawlessly and under tight deadlines
    • Outstanding verbal and written communication skills
    • Inherent curiosity, critical thinking, and a passion for data-driven decisions
    • Proven ability to work in a fast-paced environment
    • Proficiency in MS Excel, Word, PowerPoint

    Nice to haves: What will make this job easier?

    • A strong understanding of technology and IT, particularly B2B
    • Experience with advanced analytic design and interpretation (e.g., choice-based modeling, segmentation, etc.)
    • Familiarity with data visualization tools/platforms such as Tableau
    • Familiarity with Decipher/professional survey programming platforms, SPSS and/or R

    Ready to toss your hat in the ring? Apply here! (And don’t forget to include a cover letter!)


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